Andrews & WHO?

I'm sure it came as a surprise to many when I let people know that I was changing ISP. When I mentioned Andrews & Arnold, responses similar to the above were not uncommon. However, there are a number of reasons why I left Demon for them, some of which are:

I'm not saying their service is definitely for you – but if you are reasonably knowledgeable, you might prefer their way of working.

Andrews & Arnold did send me a new router – a Technicolor TG582n – which works very nicely with their service. There were one or two little problems with it at first, and one that, although my own making, was exacerbated by a quirk of the router. I was able to get help on this, over IRC, and even managed to get my own underestimate put right, after hours, which I did not expect.

I found the firewall on the TG582n a little baffling at first, but eventually worked out how to set it up. I have written a page of guidance which you may find helpful if you intend to do the same.

Test your readiness for IPv6